Western Digital Controller Board burnt

June 3rd, 2015 Comments off

Question:
I have a Western Digital 1TB hard disk -32MB cache, details are:

Model: WD10EADS-11M2B2
Date: April 2010
Control Board Number: 2060-701640-007 REV A

I am referring to the number that is etched on the board and not the one printed on the paper sticker on the board.

Problem:
The drive is currently not usable because a chip in Controller Board (SMOOTH Motor controller) is burnt and the drive is inaccessible and I want the data in it.

Answer:

You can swap PCB to try. Please refer: http://www.hddzone.com/wd-2060701640007-pcb-p-281.html. You need to change the BIOS chip before swapping PCB.

We know PCB includes 2 parts: Hardware (components) and Firmware (data in the chip); The firmware includes HDD’s unique configuration data. The HDD needs this unique configuration data to work. In order to have same circuit board firmware, we have to transfer the unique configuration data from the bad board to the good donor board.

Seagate File Recovery Software

May 25th, 2015 Comments off

Data recovery can be a daunting process, especially when you’re just trying to recover a few files you accidentally deleted or that a virus corrupted. Try seagate risk-free trial from the comfort of your own home. You can find out whether or not the software works at a much lower cost than traditional data recovery service, without having to ship away your device.

Of course, not all data loss issues are as simple as a single file going missing. Perhaps your file system got corrupted or you even reformatted your entire drive, forgetting you had necessary data stored there. No worries. From a single file to whole partitions deletion and even wiped drives.

Frequently Asked Questions:

Q: I use my hard disk drive on both PC & Mac, which version of the software should I purchase?

A: You will get the best recovery results by using the software version that is compatible with the Operating System that the drive was originally setup on. (examples: NTFS – PC, HFS / HFS+ – Mac, and if the drive has any type of FAT format you will want to try the software version for the OS the drive was mostly use on)

Q: I purchased the software but still have not received the registration key?

A: Your confirmation email will contain the registration key, which will be located at the bottom named serial number.

Q: I’m getting an error message that states that registration key is invalid?

A: You will need to copy and paste the serial number in the registration key field, character to character with no additional spaces.

Q: (PC) I’m unable to launch the software from using the shortcut on my desktop?

A: Hyperlink to knowledge base article with providing work around instructions.

Q: (Mac) I’m unable to launch the DIY software from the icon on my docking station, the icon just bounces or from the application menu?

A: Hyperlink to knowledge base article with providing work around instructions.

Q: I recently downloaded the software from seagate.com, but my previously purchased registration key does not work?

A: Email support for assistance.

Q: I recently reinstalled my operation system and/or purchased a new computer and need to the software sent to me again?

A: Email support for assistance.

Q: Does the software get automatic updates?

A: At this time the software does not receive updates. Please remember to keep a copy of your software .exe and registration key in a second location.

Download:

Seagate file recovery software will tell you whether your files are recoverable before you have to buy. You can try no-commitment trial. Now that you know the program can find your files, you can simply enter your purchasing information to complete the purchase.

How to fix hard drive by swapping the PCB board?

April 26th, 2015 Comments off

1. First, we should judge the HDD’s problem was caused by PCB or not?

  • HDD can’t spin up. Either no sound or a short, quiet tickling sound can be heard.
  • A burning smell can be sensed coming from the HDD or PCB.
  • Burned components on the PCB.
  • The HDD be connected to wrong power supply.
  • PCB’s interface damaged.

If your HDD has the above symptoms, you can swap PCB to try.

2. Second, we should find the HDD’s donor PCB

For Example: a Seagate Barracuda hard drive

1. The donor PCB should has the same board number as the damaged PCB

damaged_pcb

From the above photo, we know this PCB’s board number is 100717520. Then we can go to www.hddzone.com and put the number 100717520 in the search box:

Click on “search

Now, we find the donor board: http://www.hddzone.com/seagate-100717520-pcb-p-553.html

3. take off the bad board from HDD.

Most PCB’s screw can be taken off by using the T6/T8 star screw driver. If you don’t have the suited screw driver, you can order one with the PCB on HDDZone.com.

4. PCB’s BIOS (firmware) transfer

It means to transfer the PCB’s BIOS (firmware) from the bad board to the good donor board.
How to know which chip is BIOS?

All of the 8pins (4 pins on each sides) with 25P05VP、25P10VP、25F512、25F1024、25F1024AN、SST25VF512、SST25VF010, etc. are the BIOS.

PCB_BIOS

Why we need to transfer the PCB’s BIOS?

The BIOS (firmware) includes HDD’s unique configuration data. The HDD needs this unique configuration data to work. In order to have same circuit board firmware, we have to transfer the unique configuration data from the bad board to the good donor board.

How to change the BIOS:

PCB_BIOS_Exchange

5 Put on the donor board
6 Test the hard drive

Put the repaired hard driver back to your computer

If it works, congratulations! Your hard driver had been fixed. If not, that means the hard drive got problem beyond the PCB. HDD includes 3 parts: PCB, hardware, heads-stack. One of them got problem, the hard driver would not work properly.

How to find drive’s serial number & model number in MacOS X

March 24th, 2015 Comments off
  1. Choose the Apple from the menu.
  2. Choose About this Mac.
  3. Choose More Info…
  4. Choose the drive type: Serial ATA
  5. Highlight the appropriate drive listed under the bus.
  6. Below you will see the model and serial number of the highlighted drive.

How to find drive’s serial number & model number in MacOS X

Frequently asked questions:

Can I update the firmware on my hard drive if it is installed in a Mac?

Yes. However, it must be an Intel-based Mac (i.e. MacPro and iMac – with Intel inside). There are other models of Macs that have Intel processors such as the MacBook and MacBook Pro notebooks as well as the Mac Mini, but these drives have notebook (2.5-inch) drives which are not affected.

I have a PowerMac.  Can I update the firmware on my hard drive?

Older Macs that are PowerPC-based (PowerMac G3, G4, G5 and iMac G3, G4, and G5) are incompatible with the FreeDOS operating system which is required to perform the update.

Procedure for firmware update via bootable CD (Mac)

  1. Provides specific instructions for updating firmware in MacOS X.
    Instructions for updating firmware on an Intel based Mac
  2. Download and burn the firmware .iso image from its download page.
  3. Burn the .iso image to a CD. Click here for Apple’s instructions on this procedure.
  4. Insert the freshly burned CD back in to your Mac’s CD drive.
  5. Reboot the Mac.
  6. After the chime, press and hold the Option key on the keyboard.
  7. Once you see the Apple with the spinning gear beneath, release the Option key.
  8. At this point, the system will display a screen with images of hard drives and a CD. The CD should be named Seagate.
  9. Click on the CD.
  10. Click on the arrow pointing to the right.
  11. At this point FreeDOS will boot.

Note: If your keyboard does not respond within FreeDOS, use a wired rather than a wireless keyboard

Set drive size with SeaTools for DOS

March 17th, 2015 Comments off

Some motherboard BIOSes limit your internal drive’s capacity. SeaTools for DOS can reset the capacity.

The ability to "Set Capacity" is a feature in SeaTools for DOS that will instruct the selected hard drive to report a size smaller than its true capacity during boot. The feature allows older systems with a BIOS limitation to boot with the drive in the system instead of locking up or freezing during the boot process.  Please be aware that the "Set Hard Drive Size" feature is no longer available in the current versions of MaxBlast and DiscWizard, so you will have to use SeaTools for DOS instead to set the hard drive’s capacity.  

Following this procedure will allow you to access your hard drive; however you won’t be able to use the full capacity.  Instead, it is highly recommended you either update your system’s BIOS or purchase an ATA PCI controller card to bypass your system’s BIOS.

This procedure applies only to ATA drives connected directly to the motherboard.  If you are using an add-on ATA PCI adapter card, do not use this utility. The BIOS on the ATA PCI card should recognize the full capacity of the drive.  If you are using a SATA drive, you do not need to change what capacity is reported to the BIOS, as the specifications for SATA controllers were designed with larger-capacity drives in mind.  Because of this, the Set Capacity feature will not work on any SATA hard drive.

If your hard drive is seen in the BIOS as 137GB and you are installing Windows 2000 with Service Pack 3 or greater, Windows XP with Service Pack 1 or greater, or Windows Vista, you shouldn’t need to set the hard drive size, as the current versions of those operating systems should bypass any BIOS limitations on the drive.

Do not try to resize a drive that has data on it. Changing a drive size to a smaller capacity is a data-destructive process.  If there is data on the drive, please format the drive or use SeaTools for DOS’ Zero-Fill utility.

Follow the steps below to ensure that the Set Capacity operation is properly run:

  1. Disconnect the drive from the computer.
  2. Restart the system and enter the BIOS.
  3. Set the BIOS parameters (example: Primary Master, Primary Slave, Secondary Master, or Secondary Slave) to where the drive is connected from Auto-Detect to None or Not-Installed.
  4. Save the settings and exit.
  5. Power off the computer. This will tell the BIOS that there is no device or drive attached to the port.
  6. Reconnect the drive to the port that is configured as None or Not-Installed.
  7. Power on and boot directly to the SeaTools for DOS CD or floppy diskette. When the system boots to the SeaTools program, select the drive you want to change the size of, and press C to set the drive capacity.
  8. If you don’t know the maximum capacity drive your system’s BIOS can handle, press S to set the maximum to 32GB, which is a common limit on older systems. If you do know the maximum, you can press M to set the limit manually.
  9. Once you have changed the capacity for the drive and SeaTools for DOS accepts it, power off the system. This is critical in order for the changes to take effect to the drive.
  10. Restart the system and enter the BIOS.
  11. Change the BIOS parameters from "None" to "Auto-Detect".
  12. Save settings and exit.
  13. Boot to your operating system installation CD / DVD and begin the installation of your operating system.

Warning: You may need a BIOS upgrade or ATA PCI controller card if the system continues to freeze, hang, or lockup during startup. Check with your motherboard or system manufacturer.

To reset the drive to its full capacity, run SeaTools’ Set Capacity feature and select R to reset the drive to its maximum capacity.