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Test a WD hard drive using a Data Lifeguard Diagnostics CD/Floppy disk

September 5th, 2009

Data Lifeguard Diagnostics CD or Floppy disk How do I create a Data Lifeguard Diagnostic disk (Floppy or CD)?

You will need a blank, formatted floppy disk or a blank CD to create the diagnostic disk. To create a diagnostic disk, you can follow one of the procedures below:

OPTION 1: Creating a diagnostic CD.

  1. Download the Diag504fCD.zip or Diag504fCD.iso file DLG Diagnostics for DOS (CD) download.
  2. Extract the Diag504cCD.zip file to your desktop with a file extraction utility. (Alternately, you have the option to download the ISO version of the file which does not require extraction with a zip utility).
  3. You must use a CD burning program (such as Nero Burning Rom or EZ-CD Creator) to burn a CD from the .ISO image.
  4. You can now boot the computer to the diagnostics CD. Make sure your boot order in your BIOS is set to boot to the CD-ROM drive first.

OPTION 2: Creating a diagnostic floppy disk.

  1. Download the DlgDiagv504f.zip file or DlgDiagv504f.exe file DLG Diagnostics for DOS (Floppy) download. Save this file to your desktop.
  2. Extract and run the DlgDiagv504f.exe file. (Alternately you have the option to download the exe version of the file which does not require extraction with a zip utility).
  3. You will see a Diskette Creator icon on your desktop.
  4. Insert an empty formatted floppy diskette into the floppy diskette drive.
  5. Double-click on the Diskette Creator icon, follow the prompts and create your diagnostic diskette.
  6. You can now boot to this diskette. Make sure that your boot order in your Bios is set to boot from the floppy drive first.

How do I test a WD Serial ATA or EIDE hard drive for errors using a Data Lifeguard Diagnostics CD or Floppy disk?

To test a Western Digital Serial ATA or EIDE hard drive for errors using the diagnostic disk, you can follow these steps:

  1. Boot your computer and set your system BIOS to boot to a CD or Floppy disk first. If you do not know how to enter or adjust your system BIOS please refer to your computer/motherboard user manual or contact the manufacturer.
  2. Save the new BIOS setting (F10) and insert the Data LifeGuard diagnostic disk into your disk drive.
  3. You will be brought to the License Agreement screen, read the agreement and hit the Esc button.
  4. Press the Y key to accept the license agreement.
  5. You will be at the main menu for the Diagnostic Utility. Use the down arrow button to highlight Extended Test and press the Enter key.
  6. The software will tell you that a Quick Test will be run first. Press R to continue.
  7. After the Quick Test is run you should receive a four-digit error code that will indicate the status of your drive.
  8. If you receive an error code of 0000, this indicates that the hard drive does not contain any defects or errors and is working properly.
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