Case:
Customers responded to their 500GB Samsung mobile hard disk, which has always been normal, and has always been good. Suddenly the computer is not recognized.
Solution:
After getting the customer’s mobile hard disk, remove the hard disk box and take out the hard disk inside. It is the same as the 2.5 -inch hard disk used in the notebook. The hard disk interface is serial port.Use the UDMA device to detect the hard disk and find that everything is normal. It is suspected that it is the problem of the mobile hard disk box. Therefore, using the hard disk to install the hard disk box. After connecting to the computer, the mobile hard disk can be identified normally, and the customer data is intact.