Case:
This hard disk is 80GB of Xijie, and the model is: ST380815as 2.5 -inch mobile hard disk. According to the customer’s description, the hard disk fell to the ground and then connected to the computer. The computer could not be recognized. All the information was lost before.
Solution:
Through the description of the customer, the sound of a regular knock on the hard disk is generally the sound of the firmware area that can not be found when the magnetic head is looking for.After the device analysis, the detection found the magnetic head error.The engineer found the magnetic head to replace the magnetic head in the 100 -level dust room.After opening the market, analyze the hard disk file structure on professional equipment.Mirror disk to a good storage device.Export data, complete data recovery, recovery by 90 %, and the guest room is satisfied with recovery results.