Ontrack EasyRecovery

Ontrack EasyRecovery is a professional, enterprise-grade data recovery software designed to retrieve lost, deleted, or inaccessible files from virtually any storage device, including hard drives, SSDs, RAID arrays, USB flash drives, memory cards, and more. Developed by Ontrack, a global leader in data recovery with over 35 years of experience and 19 laboratories worldwide, EasyRecovery represents the gold standard in data recovery technology used by corporations, government agencies, and IT professionals globally.

Data recovery software is non-destructive and read-only, capable of providing safe and accurate retrieval of data from inaccessible, formatted, corrupted, or undetectable storage media. All data including photos, pictures, videos, audio files, music, documents, emails, archives, and other file types lost due to accidental deletion, virus damage, drive corruption, formatting, partition loss, software failure, system crash, or even natural disasters can be effectively recovered from all types of storage devices such as internal/external HDDs, SSDs, USB flash drives, pen drives, thumb drives, SD cards, memory sticks, digital cameras, RAID arrays, NAS devices, and enterprise storage systems.

Ontrack EasyRecovery works with storage devices of all capacities, ranging from small drives to large enterprise-level multi-terabyte and petabyte-scale systems. The software supports Windows operating systems from Windows 7 through Windows 11, as well as Windows Server editions. Dedicated versions are also available for macOS and Linux platforms, making it one of the most cross-platform compatible data recovery tools on the market.


Key Features of Ontrack EasyRecovery

Here are the key features typically associated with Ontrack EasyRecovery:

Comprehensive Device Support

  • Storage Devices: Supports HDD, SSD, USB flash drive, memory card (SD, microSD, CompactFlash), external hard drive, digital camera, camcorder, and more.
  • Enterprise Storage: Supports RAID 0, RAID 1, RAID 5, RAID 6, RAID 10, JBOD, NAS (Network Attached Storage), SAN (Storage Area Networks), and hardware/software RAIDs.
  • Virtual Environments: Supports virtual machine recovery from VMDK, VHD, VHDX, and virtual appliance formats.
  • Disk Interfaces: Compatible with IDE, SATA, SCSI, SAS, NVMe, and USB interfaces.
  • Optical Media: Recovers data from CDs, DVDs, HD-DVDs, and Blu-ray discs.

Multiple Data Loss Scenarios

  • Accidental Deletion: Recovers files deleted from Recycle Bin or using Shift+Delete.
  • Formatting Recovery: Retrieves data from drives that have been quick-formatted or fully formatted, even to different file systems.
  • Partition Recovery: Detects and restores lost or deleted partitions and rebuilds corrupted partition tables.
  • Corrupted Drive Recovery: Extracts data from drives that appear as RAW or are inaccessible.
  • System Crash Recovery: Creates bootable recovery media to recover data from unbootable computers.
  • Virus Attack Recovery: Recovers files hidden, deleted, or encrypted by malware and ransomware attacks.
  • Natural Disaster Recovery: Helps recover data from drives damaged by fire, flood, or other disasters (hardware repair still required for physical damage).

Extensive File System Compatibility

Ontrack EasyRecovery supports virtually all file systems across different operating systems:

  • Windows: FAT12, FAT16, FAT32, exFAT, NTFS, NTFS5, ReFS (Resilient File System)
  • macOS: HFS, HFS+, HFSX, APFS
  • Linux/UNIX: Ext2, Ext3, Ext4, XFS, JFS, ReiserFS, UFS, UFS2, Btrfs
  • Other: ISO9660, UDF (optical media), VMFS (VMware), and many more proprietary formats

Advanced RAID Recovery Capabilities

One of EasyRecovery’s standout features is its powerful enterprise-grade RAID recovery support:

  • RAID Levels Supported: RAID 0, RAID 1, RAID 4, RAID 5, RAID 6, RAID 10, RAID 50, RAID 60, and nested RAIDs
  • Automatic RAID Parameter Recognition: Automatically detects block size, order, offsets, parity placement, and other RAID parameters.
  • Custom RAID Configuration: Allows manual specification of RAID parameters for complex or proprietary setups.
  • RAID Consistency Check: Verifies valid data parity values for data integrity.
  • Support for Various RAID Types: Hardware RAIDs, software RAIDs, Windows Storage Spaces, Linux mdadm, and NAS RAID systems.
  • RAID Reconstruction from Images: Recover data by analyzing disk images of failed RAID members.

Three Advanced Scan Technologies

EasyRecovery features multiple scan technologies for different recovery scenarios:

  • Quick Scan: For recently deleted files and simple recovery scenarios. Scans the master file table (MFT) or directory structures for fast results, typically completing within minutes.
  • Deep Scan: For formatted, corrupted, or severely damaged drives. Scans every sector of the drive using over 300 unique file signatures. This mode takes longer (potentially hours for large drives) but significantly improves recovery chances in complex scenarios.
  • Raw Recovery: Signature-based recovery that ignores the file system entirely, finding files based on their internal structure and header signatures.

File Preview Functionality

Allows users to preview recoverable files before initiating the recovery process. The preview feature supports a wide range of file types including:

  • Images: JPG, PNG, BMP, GIF, TIFF, and more with thumbnail preview
  • Documents: Word, Excel, PowerPoint, PDF, TXT with content preview
  • Videos: MP4, AVI, MOV, WMV, and more
  • Audio: MP3, WAV, WMA, and more
  • Emails: PST, OST, EML, MSG, MBOX

This enables you to verify file integrity and content before committing to recovery, ensuring you only recover files that are intact and needed.

Selective & Filtered Recovery

Provides the option to selectively recover specific files or folders rather than restoring the entire drive content. You can browse the scan results in a tree structure, mark individual files or entire folders, and recover only what you need. Advanced filtering options allow you to filter by file type, size, or date modified, saving both time and storage space.

Bootable Recovery Media

Creates bootable recovery USB drive or CD/DVD, enabling data recovery from computers that fail to boot due to:

  • System crashes and blue screen errors
  • Corrupted operating system files
  • Virus or malware infections preventing boot
  • Damaged boot sectors or MBR

To use this feature, you need a secondary working computer to create the bootable media. The bootable environment includes all the recovery capabilities of the main software.

Disk Imaging and Cloning

EasyRecovery includes advanced disk imaging and cloning capabilities, allowing you to create a sector-by-sector backup of a failing or problematic drive. This is particularly useful when:

  • The source drive has bad sectors or is physically unstable
  • You want to preserve the current state of a drive for forensic analysis
  • You need to work on a copy rather than the original drive to prevent further damage
  • The recovery process needs to be interrupted and resumed later
  • You need to recover data from multiple drives that are part of a RAID array

RAW Drive Recovery

Specialized raw recovery feature that can extract data from drives that:

  • Appear as RAW in Disk Management (no file system detected)
  • Show as “Not Formatted” when accessed
  • Have corrupted or damaged file systems
  • Are showing 0 bytes capacity

This feature uses advanced file signature scanning to recover data regardless of file system damage.

Save and Resume Scan Results

Allows you to save scan results and reload them later. This eliminates the need to rescan large drives repeatedly – simply load the previous recovery result and proceed directly to file recovery. This is especially valuable for:

  • Large capacity drives where scanning takes hours
  • Multiple recovery attempts from the same drive
  • When you need to stop the scan and continue later

Email and Database Recovery

Specialized recovery modules for enterprise data:

  • Email Recovery: Recovers deleted or corrupted emails from Outlook PST/OST, Exchange EDB, and other email formats.
  • Database Recovery: Repairs and recovers corrupted Microsoft SQL Server, Access, and other database files.
  • Office Document Repair: Repairs damaged or corrupted Microsoft Office documents during recovery.

S.M.A.R.T. Monitoring and Drive Health

Includes S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) attribute monitoring to track drive health, temperature, and performance. This helps identify potential drive failures before data loss occurs. The software provides detailed reports and alerts when drive parameters indicate possible failure.

Command Line Interface

For enterprise users and IT professionals, EasyRecovery includes a command-line interface (CLI) version. This enables:

  • Scripted and automated recovery operations
  • Integration into larger data recovery workflows
  • Remote recovery via command-line tools
  • Batch processing of multiple drives

Supported File Types

Ontrack EasyRecovery supports recovery of over 600 file types across all major categories, including:

CategorySupported File Extensions
DocumentsDOC, DOCX, XLS, XLSX, PPT, PPTX, PDF, RTF, TXT, HTML, XML, ODT, ODS, ODP, WPD, PAGES, NUMBERS, KEY, WPS, MDB, ACCDB, SQLITE, SQL, PST, OST, DBX, EML, MBOX, NSF, MSG, EMLX, OFT, VCF, CSV, INI, LOG, CHM, HLP, MDF, NEF, ONE, ORF, PAGES, PSP, PSD, PUB, QBB, QBW, QDF, QEL, WK4, WPD, WPS, XLR, XLSM, XLSX, XLT, XLTX, XLW, XPS, ZDB, ZUT, 3DM, 3DS, 3FR, 3G2, 3GA, 3GP, 3MF
Images & GraphicsJPG, JPEG, PNG, BMP, GIF, TIFF, PSD, CR2, CR3, NEF, ORF, RAW, ARW, DNG, HEIC, HEIF, WEBP, SVG, AI, EPS, CDR, DWG, DXF, ICO, CUR, ANI, WMF, EMF, PCT, PIC, PCX, PPM, PGM, PBM, XBM, XPM, TGA, VSD, VSDX, CDR, CGM, HPGL, PLT
Audio & VideoMP3, WAV, WMA, AAC, FLAC, M4A, OGG, MKA, APE, AU, AIFF, MID, MIDI, RA, RAM, RM, AVI, MP4, MOV, WMV, MKV, FLV, 3GP, MTS, M2TS, M4V, MPEG, MPG, RMVB, VOB, SWF, ASF, DVR-MS, DVR, IVF, M1V, M2P, M2T, M2TS, M2V, M4E, M4U, M4V, MJ2, MJPEG, MJPG, MK3D, MKS, MKV, MOV, MP2, MP2V, MP4, MP4V, MPA, MPE, MPEG, MPG, MPV2, MPV4, MPV, MQV, MSWMM, MTS, MXP, MXF, NSV, NUV, OGM, OGV, OMG, OMV, PSS, PVA, PVR, RM, RMVB, ROQ, RPL, RT, RTS, RTV, SDP, SER, SMK, SMO, SMV, SPL, SQZ, SSM, STR, SUP, SVCD, SWF, THP, TMF, TP, TPR, TRP, TS, TTS, TUD, TVG, TY, TY+, ULR, UNC, USM, VCD, VDR, VEV, VFW, VIV, VOB, VP6, VP7, VP8, VR, VRM, VRO, VTX, WCP, WEBM, WLMP, WM, WMV, WMX, WV, WVX, WX, XEA, XEL, XFL, XMV
ArchivesZIP, RAR, 7Z, TAR, GZ, BZ2, CAB, ISO, DMG, IMG, JAR, WAR, EAR, PAK, ARC, ARJ, ACE, LZH, LHA, RPM, DEB, Z, ZX, LZO, LZMA, XZ, SQX, SIT, SITX
Executables & SystemEXE, DLL, SYS, DRV, OCX, CPL, COM, BAT, CMD, PS1, VBS, JS, MSI, MSP, MSU, APP, MSIX, MSIXBUNDLE, APK, DMG, PKG

How to Use Ontrack EasyRecovery

Follow these steps to recover your lost data using Ontrack EasyRecovery:

  1. Download and Install – Download Ontrack EasyRecovery from the official website. Important: Do not install the software on the drive from which you want to recover data, as this may overwrite lost files. Install it on your local hard drive or another safe location.
  2. Launch and Select Media Type – Launch EasyRecovery. The software prompts you to select the type of media you’re recovering from:
    • Hard Drive / SSD
    • RAID Array / NAS / SAN
    • USB Drive / Memory Card
    • Optical Media (CD/DVD/Blu-ray)
  3. Select Recovery Scenario – Choose the appropriate recovery option based on your data loss situation:
    • Recover Deleted Files
    • Recover from Formatted Media
    • Recover Lost Partition
    • Raw Recovery
    • RAID Recovery
  4. Select the Target Drive – Choose the drive, partition, RAID array, or storage device you want to scan. For RAID recovery, you’ll need to specify the RAID parameters or let the software auto-detect them.
  5. Choose Scan Mode – Select the appropriate scan type:
    • Quick Scan: For recently deleted files – very fast.
    • Deep Scan: For formatted, corrupted, or severely damaged drives – thorough but slower.
  6. Scan the Drive – Click “Start Scanning” to begin the recovery process. EasyRecovery displays found files in real-time as the scan progresses. You can browse and preview files while the scan is still running.
  7. Filter and Search Results – Use the filter options to narrow down by file type (Documents, Images, Videos, Audio, Archives, Emails) or use the search box to look for specific file names.
  8. Preview and Recover – Browse the recoverable files. Use the preview function to verify file integrity. Select the files or folders you wish to restore, then click “Recover” and save them to a different drive to avoid data overwriting.

Editions and Pricing

Ontrack EasyRecovery offers multiple editions to accommodate different user needs, from home users to large enterprises:

EditionPriceDescription
Free Version (Demo)FreeAllows scanning and previewing of recoverable files. No actual file recovery. Use the demo to verify that your files can be recovered before purchasing.
Home StandardApproximately $79 (one-time)For personal/home use. Recovers from HDD, SSD, USB, memory cards. Includes Quick Scan and Deep Scan. Unlimited recovery for one user.
Home ProfessionalApproximately $129 (one-time)Adds CD/DVD recovery, bootable media creation, and email recovery capabilities.
PremiumApproximately $199 (one-time)Adds RAID recovery, NAS recovery, and virtual machine recovery. For advanced users and small businesses.
TechnicianContact SalesFor data recovery professionals. Includes technician license for use on multiple systems, priority support, and advanced features.
Corporate / EnterpriseContact SalesFor large organizations. Includes volume licensing, dedicated account manager, onsite recovery services, and enterprise support.

💡 Note: Ontrack EasyRecovery is one of the more expensive data recovery tools on the market, reflecting its enterprise-grade capabilities and professional support. For home users with simple needs, lower-cost alternatives may be sufficient. However, for RAID recovery, enterprise environments, and mission-critical data, EasyRecovery’s capabilities justify its premium pricing.


System Requirements

Before installing Ontrack EasyRecovery, ensure your system meets the following requirements:

  • Processor: 1GHz Intel/AMD processor or higher (dual-core recommended for large RAID recoveries)
  • RAM: 2GB minimum (4GB or more recommended for better performance, especially for large drives and RAID arrays)
  • Hard Disk Space: 500MB for software installation, plus significant additional space for recovered files and disk images
  • Supported Operating Systems (Windows):
    • Windows 11, 10, 8.1, 8, 7 (32-bit and 64-bit)
    • Windows Server 2022, 2019, 2016, 2012, 2008, 2003
  • Supported Operating Systems (Mac – separate version):
    • macOS Sonoma, Ventura, Monterey, Big Sur, Catalina, Mojave
  • Supported Operating Systems (Linux – separate version):
    • Ubuntu, Red Hat, CentOS, Debian, and other major distributions
  • Permissions: Administrative privileges required for installation and certain recovery operations

Known Limitations

While Ontrack EasyRecovery offers enterprise-grade recovery features, users should be aware of the following limitations:

  • No Free Recovery Tier: Unlike many competitors, the free version of EasyRecovery does not allow any actual file recovery – it is demo-only for scanning and previewing. You cannot recover even 1MB of data without purchasing a license.
  • Premium Pricing: EasyRecovery is significantly more expensive than consumer-oriented competitors (e.g., EaseUS at $89 lifetime vs EasyRecovery Professional at $129). This reflects its enterprise target market.
  • Deep Scans Take Time: Deep scanning large capacity drives (2TB+) can take many hours. A 2TB drive may take 3-6 hours or more for a complete deep scan. RAID arrays take even longer depending on the number of drives.
  • Complexity for Beginners: While the interface is user-friendly, the number of options and advanced features can be overwhelming for casual home users compared to simpler competitors.
  • Physical Damage Not Covered: Cannot recover data from physically damaged drives (broken connectors, burned circuit boards, water damage, or mechanical failures like clicking sounds). However, Ontrack does offer professional hardware lab services separately.
  • Overwritten Data Cannot Be Recovered: If lost files have been overwritten by new data on the drive, recovery becomes impossible regardless of software quality.
  • TRIM on SSDs: On modern SSDs with TRIM enabled, recently deleted files may be permanently erased almost immediately due to garbage collection. This affects all data recovery software, including EasyRecovery.
  • Bootable Media Creation Requires Another PC: To create bootable media, you need a secondary working computer – you cannot create it from the crashed system itself.
  • Limited RAID Support in Lower Editions: Full RAID recovery is only available in the Premium edition and above. The Home editions do not include RAID recovery.

Comparison at a Glance

FeatureOntrack EasyRecoveryTypical Consumer Competitors
Free TierScan & preview only (no recovery)Often 1GB-2GB free recovery
Lifetime License✓ One-time payment ($79-$199+)Often $70-$150 one-time
RAID Recovery✓ Full RAID 0/1/5/6/10/NAS/SAN support (Premium edition)Rarely available or limited
File Preview✓ Extensive preview supportStandard feature
Bootable Media✓ Professional edition and aboveOften premium feature
Disk Imaging✓ Included (Professional edition)Not always available
File Types Supported600+ file typesHundreds to thousands
PlatformsWindows, Mac, LinuxOften Windows only
Email Recovery✓ Included in Professional editionNot typically included
Command Line Interface✓ Technician editionNot typically available

Common Data Loss Scenarios Where Ontrack EasyRecovery Excels

  • RAID Array Failure: When a RAID array becomes inaccessible due to controller failure, multiple drive issues, or incorrect rebuild – EasyRecovery’s advanced RAID reconstruction is industry-leading.
  • Enterprise Data Loss: When servers, SANs, or NAS devices lose data – EasyRecovery is designed for these environments.
  • Accidental Deletion on Large Systems: Files deleted from servers or enterprise storage systems can be recovered, even when using Shift+Delete.
  • Formatting of Enterprise Drives: Whether quick format or full format on server drives, EasyRecovery can retrieve data.
  • Corrupted or RAW Drives: When Windows Server says “You need to format the disk,” EasyRecovery can bypass corruption and extract files.
  • Lost Partitions on Large Drives: After partition deletion or MBR corruption on multi-terabyte drives, EasyRecovery can scan and recover lost partitions.
  • System Crash on Servers: When servers won’t boot, use bootable recovery media to recover data from the unbootable system.
  • Virtual Machine Data Loss: Recover files from corrupted or accidentally deleted VMDK, VHD, or VHDX virtual machine files.
  • Email Server Corruption: Recover corrupted or deleted PST, OST, or Exchange EDB database files.
  • Ransomware Attack Recovery: Recover files that were encrypted or deleted by ransomware before they are overwritten.

Support and Customer Service

Ontrack offers enterprise-grade customer support options for registered users:

  • Phone Support: Dedicated support hotline for technical questions and troubleshooting
  • Email Support: For non-urgent technical questions
  • Global Laboratory Network: 19 physical data recovery laboratories worldwide for physical damage recovery
  • Priority Support: For Technician and Corporate edition users
  • Remote Support: Available for Enterprise version users
  • Onsite Recovery Services: For critical enterprise data loss situations

Final Verdict: Is Ontrack EasyRecovery Right for You?

Ontrack EasyRecovery is the gold standard in professional data recovery software. With over 35 years of experience backing its technology, it offers unparalleled recovery capabilities for complex scenarios like RAID arrays, enterprise storage systems, and virtual machines. Its cross-platform support (Windows, Mac, Linux) and extensive file system compatibility make it the tool of choice for IT professionals and data recovery specialists.

This software is ideal for:

  • IT Professionals and System Administrators: The comprehensive RAID recovery, command-line interface, and enterprise storage support make it an essential toolkit.
  • Data Recovery Specialists: The Technician edition with advanced features and priority support is industry-standard.
  • Enterprise Users: Corporate edition with volume licensing, dedicated account management, and onsite recovery services.
  • Organizations with RAID Arrays: Businesses using RAID 0, 1, 5, 6, 10, NAS, or SAN configurations need EasyRecovery’s specialized RAID capabilities.
  • Cross-Platform Environments: Organizations working with Windows, Mac, and Linux systems need a single solution for all platforms.
  • Mission-Critical Data Recovery: When the data is worth the premium price, EasyRecovery offers the highest chance of success.

Consider alternatives if:

  • You are a home user with simple recovery needs – consumer-oriented tools like EaseUS, Disk Drill, or MiniTool are more affordable ($70-$90 vs $130+).
  • You need free recovery capability – EasyRecovery’s free version is demo-only (no recovery), while competitors offer 1GB-2GB free recovery.
  • You never work with RAIDs or enterprise storage – you won’t use EasyRecovery’s premium features, so a lower-cost tool may suffice.
  • Your recovery needs are occasional and very basic – simpler, lower-cost tools will work just as well for standard deletion and format recovery.
  • Your drive is physically damaged – professional hardware lab services are required regardless of software (though Ontrack also offers these services).

Pro Tip: After data loss, stop using the affected drive immediately. Do not add new files, run disk repair tools like CHKDSK, or attempt to format the drive. The more you use the drive, the higher the chance that lost files will be overwritten and become permanently unrecoverable. For RAID arrays, carefully label and organize drives before attempting any recovery. Use EasyRecovery’s free demo first to scan and preview your files – this confirms whether your data can be recovered before you purchase a license. Always save recovered files to a different drive than the one you’re recovering from.

Official website: www.ontrack.com


Disclaimer: Recovery success depends on multiple factors, including how long ago data was lost, whether the drive has been used since the loss, and the extent of corruption or physical damage. No data recovery software can guarantee 100% recovery in all situations. This article is for informational purposes only. All product names, logos, and brands are property of their respective owners.

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