Case:
At 10 o’clock in the evening, I received a call from Mr. Liao, Dongguan.The customer said that the files in the phone were deleted, can you help me recover?Through the telephone conversation, I learned that the customer deleted all the text messages in the mobile phone, and about nearly 100 text messages were deleted. After two days, they continued to use more than 10 text messages.The mobile phone used is Samsung Galaxy Note II (N7100), and the mobile phone operating system is Android OS 4.1.Mainly rescue a text message from one of the contacts.The engineer of the Data Recovery Center preliminarily analyzed the opportunity to rescue the SMS, because after the customer deleted all the text messages, he received more than 10 text messages, which only caused a small part of the text message to cover it.The engineer suggested that the customer shut down the mobile phone and stop receiving SMS. SIM can continue to use it and temporarily use other mobile phones.
Solution:
The engineer of the Data Recovery Center first detects the jailbreak (ROOT), and extracts the SMS file records inside the mobile phone. Through the underlying data analysis of Winhex, combined with the SMS storage structure, it is found that there are deleted SMS records in the bottom, and the diagnosis resultsThe success rate of SMS recovery is very good.The engineer of the Data Recovery Center uses the SMS script written by this center to extract the SMS file delete the SMS, restores more than 80 text messages. After the data acceptance of the data, the text messages required by the customer are restored.