Data loss can result from many causes. These can include virus attacks, system malfunction, or human error in the handling or installation of the drive. Fujitsu highly recommends that users take standard measures to protect their data, the most important of which are frequent and regular backups, and diagnostic checks of your drives.
The list of Data Recovery Companies below are recognized by FCPA. If you utilize one of these companies for your data recovery needs, FCPA will not void your products warranty related to this activity. In all other instances, FCPA will void the product’s warranty if, when returned, it exhibits tampering and/or alterations (Please see our warranty exclusions statement).
Any agreement you may reach with one of these companies is a matter between you and the company you have selected. FCPA does not warrant the services provided by these companies and cannot be held liable for any damages or unsatisfactory performance.
Tel: (800) 440-1904
Fax: (415) 883-0780
Ontrack Data International, Inc.
Tel: (800) 872-2599
Fax: (952) 937-5815
Fujitsu does not itself perform data recovery services, nor does it recommend or authorize any specific data recovery company or its services.
If you have questions regarding your product’s warranty, you can call 888-664-0672.