WD SSD DashboardThe WD SSD Dashboard helps users maintain peak performance of the WD SSD in Windows® operating systems with a user-friendly graphical interface for the user. The WD SSD Dashboard includes tools for analysis of the disk (including the disk model, capacity, firmware version, and SMART attributes) and firmware updates.
1. Supported screen resolutions for the WD SSD Dashboard
The WD SSD Dashboard supports the following screen resolutions:
Any resolution greater than 1370 x 779
1366 x 768
1360 x 768
1280 x 720
1280 x 768
1280 x 800
1280 x 1024
1024 x 768
If the WD SSD Dashboard spans across both screens, or the window size cannot be made smaller please set the monitor to one of the supported resolutions.
2. Minimum system requirements for using the WD SSD Dashboard
The WD SSD Dashboard is a Windows application. Please see below for the list of supported operating systems:
Windows 10 32-bit or 64-bit
Windows 8.1 32-bit or 64-bit
Windows 7 32-bit or 64-bit
WD SSD Dashboard requires .Net 3.0 and Internet Explorer 9 at a minimum.
3. How to use Performance Monitor
Performance Monitor is a tool that allows the user to monitor the performance of the drive in real time.
The Performance Monitor uses the Performance Chart to provide information to the user. The Performance Chart has the ability to show two different real-time performance metrics. The chart will scroll from right to left showing a moving 5 minutes time line on the horizontal axis. The vertical axis of the chart will show either Mega Bytes per second or I/O operation count per second. The two metrics are the following:
Transfer Speed MB/s = The disk reads and writes are shown in the chart with green and blue indicators
Transfer IOPS = The disk I/O reads and writes are shown in the chart with orange and purple indicators
Note: Data read or write access to the disk is needed in order to see the performance data change. It will usually take some time before the data is shown in the Performance Chart. If a new SSD was connected to the system, have the Performance Monitor rescan for drives in order to see the performance chart data for the new drive.
4. Data backup recommendations for updating firmware using the WD SSD Dashboard
Firmware update should not affect data on a WD SSD. However, there is a very slight chance a firmware update may result in data loss. Because of this, WD highly recommends backing up all data before initiating the firmware update.
5. Troubleshooting an SSD that is not detected by the WD SSD Dashboard
The WD SSD Dashboard only supports WD brand SSD products.
Please ensure the WD SSD and cables are connected properly. Click on the Rescan button of the Dashboard to scan the system for connected WD SSDs, or close and restart the WD SSD Dashboard program.
