Case:
Customers left the computer at noon off at noon to the mobile hard disk.The company returned to the company to prepare for accepting data backup progress in the afternoon.After the computer is dormant, the computer cannot be awakened. After the shutdown is forced, the hard disk cannot be found.
Solution:
The description of the communication between the company’s engineer and the customer and the reality failure.Engineers suggested that customers do not try any attempts.Repair to the data recovery center in time to test the specific failure.When the engineer of our company detects the hard disk firmware failure.To restore data by updating firmware (FW) technology.Open the hard disk and remove the hard disk.The hard disk firmware is successfully repaired through the third -party platform, and the computer data is connected again through USB.Engineers recommend that the hard disk fails not to try.Consultate professional engineers in time.