Unfamiliar with raid architecture error replacement hard disk data recovery

Case:The customer originally discovered that the#4 hard disk was dropped, and the new hard disk replacement was purchased by themselves but because the architecture was not familiar with the original#1 hard disk, causing the system to collapse … Send to the data recovery center data recovery. Solution:After understanding the reasons, the engineer of the data…

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IDE/EIDE Interface Part II

IDE/EIDE Interface This is a general description of the most frequently asked questions about the IDE/EIDE Interface. This information is meant only to address basic troubleshooting of IDE/EIDE compatibility issues, and is not meant to be an in-depth discussion of all possible error issues. Our purpose is to aid you in solving basic IDE/EIDE difficulties that may arise.

Issues Covered:

  • IDE/EIDE Definitions
  • Compatibility Issues

11.Why is the 20th hole plugged on the Ribbon Connector?

It is a means of preventing the cable from being installed (plugged in) upside down. Users that inadvertently plug a cable in backwards can cause damage to both the hard drive and the motherboards interface. If your system does not have the corresponding missing pin, you may remove this plug by “teasing it out” with a straight pin.

12. Does the IDE interface cable influence data integrity, signal noise issues and drive recognition?

The answer is Yes! The ATA standard specifies that an IDE Interface cable should be no longer than 18 inches. The standard cable used today conforms to the ATA specifications. However, 40 pin interface cables do not always filter out noise when used with the Ultra DMA 33, 66, 100 and even 133 hard drives of today. Another option for reduction of cable noise would be to use an 40-pin 80-wire interface cable. These cables provide better grounding to maximize signal integrity.

13. Will adding an EIDE Interface increase disk performance?

Although most, if not all computers manufactured today have the fastest interface available, the answer really depends on the hard disk drive. Unless you’re working with legacy equipment, a new interface may not give you a performance increase. As an example, upgrading an ISA controller to a PCI controller would be the biggest improvement a user could make.

14. Why is the hard disk drive NOT as fast as advertised?

Advertised transfer rates are based on the fastest speed at which the drive can send data across the ribbon cable from the drive buffer, with the transfer stopping temporarily every time the buffer re-fills. This process continues until a command is complete. Data transfer rates will differ between system configurations, as a drive is not the single component that decides transfer rates. The one thing that designers have control of is the speed at which data transmits across the data ribbon cable from the drive’s buffer, but not how your other components interact with the drive.

15. Why is it that an old IDE drive may not work with a New IDE drive?

The reason is the fact that many hard drive manufacturers were already making and selling drives before the IDE standard was clearly defined. While this is now, for the most part, relegated to very old IDE drives that have problems functioning in dual-drive configurations. This scenario was more prevalent when the hard disk drives are from different manufacturers, however, in some cases, two drives may not function together at all. Even today though, in rare circumstances even new drives will not work together.

16. Why is my new IDE drive not recognized as a slave or a master?

Configuring IDE drives can be simple, as is the case with most single-drive installations, or troublesome, especially when mixing drives from different manufacturers on a single cable. Most IDE drives must be configured in one of the following ways:

  1. Single-drive (master)
  2. Master in a dual-drive system
  3. Slave in a dual-drive system

Because each IDE drive has its own controller, one drive must be jumped as a master and the other as the slave. There are no functional differences between the two, except that the drive that’s specified as the slave will assert the DASP (Drive Active/Slave Present) signal after a system reset to inform the master that a slave drive is present in the system. Daisy-chained hard disk drives that do not have their jumpers set correctly will not function. You should contact the disk drive manufacturer if you are unsure of proper jumper settings.

17. Two hard disk drives will not function even after verifying jumper settings. What could be wrong?

There may be a compatibility problem between the two drives. Use the following steps to verify the function of each drive:

  1. Test each drive by itself, making sure that each drive has been jumpered correctly. If both drives work by themselves, you may conclude that there is a compatibility problem.
  2. Try “swapping” (switching) the drive’s position, what was the master will be changed to a slave and the slave will become the master.
  3. Most motherboards have two IDE bus connectors. Place one drive on each IDE bus and test the system.

18. Why does an IDE CD-ROM and Tape Backup not work when attached to the Interface?

On  occasion, attaching an IDE CD-ROM or tape backup drive to a bus that supports an IDE drive, can slow down and even compromise the drive’s data integrity. Although this is extremely rare today, make sure that your systems motherboard has an Enhanced IDE interface that is ATAPI compliant. If it is not, you can purchase and add-in card that has this interface, and they usually come with a secondary IDE interface built on the same card.

19. Even after switching roles, my hard drives still will not work. What else can I do?

First, see questions 16 and 17 above. We recommend that you separate the hard drives and connect them to the different interface ports (IDE buses) of the system. If the system does NOT have a Secondary IDE interface, we recommend that you install an EIDE interface card. By doing so, each of your drives would be able to communicate individually with the system. Enhanced EIDE cards also can add BIOS LBA support and enhanced performance for the drives.

20. Why are 80-wire, 40-pin ribbon cables required for certain hard drive configurations?

40-conductor cables support only up to 33MB/sec transfers (and should only be used for up to 16MB/sec or less in our opinion), while 80-conductor cables support up to 100MB/sec. Thus you can always replace a 40-conductor cable with an 80-conductor cable, but not the other way around without seriously hurting transfer speeds, and quite possibly damaging one or more of your systems components.

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Computer crashes when an ATA drive larger than 32 GB is installed

ATA Hard Drive If your computer crashes once an ATA drive larger than 32GB is installed, it is probable that the capacity of the hard drive is too large for the BIOS to support.

This article and its troubleshooting refer only to ATA drives, as Serial ATA controllers do not have any issues seeing large capacity SATA drives.

Computer systems built prior to October of 1998 (such as Pentium 2 processors and some Pentium 3 processors) typically hang or freeze while auto-detecting large hard disks during system startup.

Common BIOS capacity barriers include 528 MB, 2.1 GB, 8.4 GB, and 32 GB. There are multiple solutions to work around BIOS capacity barriers.

First of all,

  1. turn off your computer
  2. disconnect the ATA and power cables from the large drive

before booting the computer and entering the BIOS, in order to keep the system from hanging.

To allow your system’s hardware to recognize the full capacity of the hard drive, it is recommended that you either

  1. upgrade your system’s BIOS (see the motherboard manufacturer website or contact their technical support department), or
  2. purchase a PCI ATA controller card.  This is the best solution, and these cards are usually inexpensive.

The following steps can allow older systems to access ATA drives of larger capacity.  However, the drive will operate with a reduced capacity.

  1. Create a SeaTools for DOS CD or floppy diskette.  SeaTools for DOS tutorial for help.
  2. Restart and enter the system BIOS to set the drive parameters manually.Entering the system BIOS is usually accomplished by pressing F1, F2, or DEL right after powering the system on. Look for an on-screen message stating which key to press.
    Alternately, the correct key to press may be found in the motherboard documentation.
  3. Set the BIOS parameters for the drive from Auto-Detect to None, or Off.
  4. Save BIOS settings.
  5. Exit setup.
  6. Power the system off.
  7. Reconnect the power and ATA cables.
  8. Insert the SeaTools for DOS CD or floppy diskette.
  9. Power on the computer.
  10. When the system boots to the SeaTools program, press C to set the drive capacity.
  11. If you don’t know the maximum capacity drive your system’s BIOS can handle, press S to set the maximum to 32GB, which is a common limit on older systems. If you do know the maximum, you can press Mto set the limit manually.Once you have changed the capacity for the drive and SeaTools for DOS accepts it, completely power down your system to clear any cached information. If you simply restart without completely powering the computer off first, the drive size changes may be lost.
  12. Power the system back on and enter the system BIOS.
  13. Set the drive parameters back to Auto-Detect.
  14. Save BIOS settings.
  15. Exit setup.
  16. (If necessary) Insert your Windows install CD.
  17. (If necessary) Reboot the computer to launch the normal Windows installation procedures.

Alternate Settings: Steps 1 and 2 above will not work on some system BIOSes. You will notice this if the system still hangs at startup or if SeaTools for DOS is unable to detect the drive after the BIOS settings have have been set to None.
So, try setting the drive’s parameters to a User Definable Type with 1024 cylinders, 16 heads, and 63 sectors.

  1. With the computer’s power off, disconnect the large ATA drive’s cables.
  2. Boot to the BIOS.
  3. Set the LBA to Normal, Standard or Disabled.
  4. Set Write Pre Comp (WpCom) and Landing Zone (LZ) settings to zero.
  5. Save BIOS settings.
  6. Exit setup.
  7. Power the system off.
  8. Reconnect the power and ATA cables of the large drive.
  9. Power the system on.
  10. Reboot the computer to launch the normal Windows installation procedures.

This process will also set the drive to operate at a reduced capacity.  Please remember that the best solution is to connect the drive to PCI ATA controller card, which should solve the system hang problem and also allow the drive to function at full capacity.

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3 Ways To Determine Seagate Hard Disk Model And Serial Number

To identify your seagate hard disk drive, retrieve the model number, serial number and firmware revision without removing your drive. There are 3 methods:

  1. Seagate DriveDetect.exe method (recommended)Click here to download Drive Detect

    When running Drive Detect you will see a screen like this.  Look for the drives that are attached:

    Seagate Mode Serial Number

    In the example above the Drive Name is the same as the Model: ST31500341AS, the serial number is 9VS00J20 and the firmware revision is SD1A.

  2. Device Manager Method :

    Use Microsoft Windows Device Manager to see the model numbers of your disk drive.

    • Choose Start | Run | type:  devmgmt.msc
    • Click Ok.
    • Expand the Disk Drive branch to see the model numbers:
      Seagate Model Numbers
  3. Seatools for Windows Method:Download SeaTools for Windows which displays all of the required information.
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