Can’t partition a SCSI hard drive with FDISK or Disk Utility?

SCSI Hard Drive If you are experiencing difficulty creating a partition on a SCSI disk drive, try these basic troubleshooting steps.

  1. Check all cable connections. Test data cable by trying a different cable or try the cable on a known working drive.
  2. Check the jumper settings.
  3. Check termination.
  4. Check the SCSI controller. Test it by trying a known good controller or a known working drive.
  5. Check SCSI controller default settings. Set the controller to asynchronous negotiation and the transfer rate to 10Mbs (or the slowest setting).
  6. Make this offending drive the only SCSI device in the system and re-test.
  7. Run a SCSI ‘low level’ format routine in the SCSI BIOS Setup Utility.
    Note: This will erase all the data on the drive.
  8. Try the drive in a different system.
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OneTouch External Hard Drive Operating Temperatures

Hard Drive Temperature The OneTouch Drive feels much warmer than what the spec calls for…should we worry about this?

Problem:
The specifications on the datasheet for my OneTouch drive shows the operating temperature at: 5°C to 35°C (41°F to 95°F)

Cause:
The drive feels warmer than what is stated on the datasheet.

Solution:
The temperature specification identified is not the physical temperature of the drive.  It is the temperature of the room where the drive is. The OneTouch drive will feel much warmer to the touch and can reach temperatures of approximately 55oC and remain within specification.

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What is ATA/IDE?

ATA IDE Hard DriveWhat is ATA/IDE?
Integrated Drive Electronics
(IDE) is a generic term applied to any drive with an integrated (built-in) disk controller. The first drives with integrated controller were Hardcards. In the IDE architecture, the disk controller is integrated into the drive. This combination drive/controller assembly usually plugs into an interface on the motherboard or an interface card plugged into an empty bus slot. The ATA Specification is simply a set of rules or guidelines that an IDE drive should conform to.

Data transfer modes
PIO-Modes

PIO stands for Programmed Input/Output and was the standard way of using ATA devices but it has become less popular, in favor of the new DMA modes. There are five different PIO modes, each have different transfer rates. The higher the mode number the higher the transfer rate. All PIO modes use the CPU to transfer data which makes this method unsuitable for multitasking environments. Which brings us to the transfer mode used today: DMA.

DMA modes

DMA stands for Direct Memory Access and is the term used when a peripheral device transfers data directly to or from memory, without the use of the CPU. Today DMA is the only feasible way to transfer data from the hard drive to memory as most of todays operating systems use multitasking and can better use the CPU for other tasks. The first DMA modes were not adopted by the popular OS’s of the time, but when Ultra DMA mode entered the scene it quickly became commonplace. The main difference between Ultra DMA and the older singleword and multiword transfers was that Ultra DMA mode clocks the data twice per clock cycle thereby doubling the bandwidth. The most favored today is Ultra DMA mode 2, aka UltraDMA/33.

Standards
ATA-1

To eliminate some major compatibility problems with the early ATA/IDE drives the ATA-1 specification was defined as an ANSI standard in 1994. Previously the most common problem showed up when drives of different manufacturers were placed as master and slave on the same channel.
The original ATA/IDE standard defines the following features and transfer modes:
It supports one or two harddrives on the same bus. One is configured as master and the other as slave.

ATA-2

The ATA-1 standard defined what the interface was capable of a decade ago, and there was a need for faster transfer rates and enhanced features. In 1996 the ATA-2 standard was defined as an ANSI standard that is backward compatible with the older ATA-1.
– Faster PIO modes: 3 and 4.
– Faster DMA modes: 1 and 2
– “Identify Drive” command allows software to query the drive for it’s geometry and characteristics (Plug ‘n’ Play).
Several manufacturers marketed drives based on ATA-2 under different names like “Fast-ATA”, “Fast-ATA-2” and “Enhanced IDE”, which are all marketing terms and not real standards.

ATA-3

In 1997 this ANSI standard was defined and can be viewed as a minor revision to ATA-2 and includes improves the reliability of the faster transfer modes introduced with ATA-2. Also added was the open standard for monitoring disk drive health, SMART

ATA/ATAPI-4

This revision adds some significant and long-awaited features:
– ATAPI (AT Attachment Packet Interface) for devices that require commands not available in the standard ATA standard like CD-ROMs and CD-R.
– Removable Media (Zip drive).
– Overlapped feature set allows devices that require extended time to perform a bus release so that other devices on the bus may be used.
– Ultra DMA data transfer protocol, aka Ultra ATA, which clocks data twice per clock cycle by using both the negative and positive transition.
– Defines an 80 conductor cable to be used for Ultra ATA devices, it is not mandatory however.

ATA/ATAPI-5

Adds Ultra DMA mode 4 or Ultra DMA/66, the 80 conductor cable is now mandatory to maintain signal integrity.

ATA/ATAPI-6

Not finalized yet. It will definately add Ultra DMA mode 5 or Ultra DMA/100 as it is already integrated in drives manufacturered today. Discussions are being held concerning noise reduction which can be found in drives shipping today as well.

Cabling for ATA

It’s easy to describe the different cable types used by the ATA interface today because there really is only one standard. And that is a 40/80 PIN flat cable with 3 IDC connectors. You can attach up to two units on the cable, one master and one slave. The 80 pin cable is for use with Ultra DMA devices but the 40 pin cable can be used with newer Ultra DMA devices but no faster modes than Ultra DMA/33 are available in that case.
In latter years a new cable has emerged, a 44 pin flat cable which is mostly used for 2.5″ internal harddrives. The 4 extra pins are used for supplying power to the drive.

Future for ATA

In order for the ATA interface to cope with the increased data clock rate in the future, a proper terminator has to be applied to prevent “ringing” in the cable. This is not easily solved while achieving backward compatibility and will require cooperation between the major hardware manufacturers to make it work. Perhaps a solution is around the corner as there is a draft for a FireWire ATA interface.

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What is the DOS partition limitation?

The DOS partition limitation is derived from the File Allocation Table (FAT). DOS uses the FAT to keep track of file addresses. The DOS FAT 16 is only capable of working with 32,768 bytes per cluster and no more than 65,536 clusters. If you multiply the two numbers together, you get the maximum partition size that DOS can use (2,147,483,648 bytes or 2048 MB {2,147,483,648 / 1024 2}).

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Western Digital Backup Plan

Western Digital Backup Plan Computers can and do fail and you usually get no warning before it’s too late. Backing up your data is no longer the chore that it once was. Here are some tips from Western Digital to help make it easier.

Get organized

Put all the documents you create, the pictures you take, and the music you buy in a single master folder. Divide that master folder into sub folders to keep your files organized. Backing up your data becomes much easier if you only have one folder to back up. When all your personal files are in one place, you are less likely to forget a file when you back up. Organization is the secret.

Back up regularly

Get in the habit of backing up your files regularly. If you work on your computer daily, you should back up important files daily. Then, back up everything at least once a week. Better still, look for backup software that backs up your data automatically and instantly without manual or scheduled backups.

Be selective

You don’t have to back up your entire system. That’s a time consuming task that only duplicates all the issues you’ve built up over time on your hard drive. Save original copies of your software programs and reinstall your operating system and a clean copy of your software if your system crashes.

Back up what’s important to you

The most important things to protect are files you create yourself. Whether they are text documents, e-mail messages, pictures, music, videos, or game saves, if you made them, you want to save them and keep them nearby. It’s also helpful to back up the configuration settings for any programs you use, along with critical Windows data such as the registry. And don’t forget to make a duplicate copy of anything you have stored on external storage device.

Use backup software

Use backup software to automate your backup. You can make mistakes or omit something important if you back up manually. An easy-to-use backup program creates a backup of your data reliably and automatically, keeps logs, and notifies you in case of any problem. Most WD external hard drives come with backup software.

WD’s extensive line of external drives that include automatic backup software:

  • My Book Home Edition
    Preserve your precious memories with this ideal combination of elegant, reliable storage and automatic backup features.
  • My Book Office Edition
    Protect your business assets and access them remotely with this easy-to-use combination of reliable storage and automatic backup features. Windows operating system required for remote access.
  • My Book Mirror Edition
    Secure your vital data with WD’s My Book Mirror Edition dual-drive storage system with RAID Mirroring. With RAID-based continuous data protection, automatic data backup software, and user-serviceability, this is the perfect backup system for your irreplaceable data.
  • My Book Studio Edition
    High-speed interfaces make this an ideal solution for creative professionals and video editors.
  • My Book Studio Edition II
    Quad interface, RAID-enabled, about 30% less power consumption, formatted for Mac. The My Book Studio Edition II treads lightly on the earth and carries big performance for creative professionals.
  • My Book World Edition
    Simplified set up and best-in-class performance make the My Book World Edition network drive the perfect choice for centralizing and backing up data on all the computers in your home.
  • WD ShareSpace
    Plug this high-speed Gigabit Ethernet storage system into your small office or home network for centralized storage with plenty of capacity to go around.
  • My Passport Elite
    These sleek little drives combine a luxurious, soft-touch finish with a clever capacity gauge, and backup, sync and encryption, and remote access software.

Where to backup

You can back up to CDs or DVDs, but this is a slow, manual process. And contrary to popular belief, most CDs and DVDs are not permanent. Low-priced CDRs may not be readable at all in as little as two years.

The best backup medium is an external hard drive. High capacity external drives are very fast and allow you to keep all your backed up data in one place. For extra safety, get a two-drive external storage system and dedicate half the capacity for mirroring to automatically and instantaneously back up your backup every time.

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Should I update the BIOS on my SCSI controller?

SCSI Controller If you are not having any problems with your system, it is not necessary to update the BIOS for your SCSI controller or host adapter.

We recommend that you always contact the manufacturer of your SCSI controller for any available BIOS updates. SCSI controllers (and drives) reach development end-of-life. New updates may not be available. Some SCSI controllers require OEM specific versions to work with the specific chipset on the controller. This is especially true if your SCSI controller or host adapter was installed by an OEM manufacturer (such as Compaq, HP and Dell). BIOS utilities are typically updated with a manufacturer provided utility.

Before you proceed, identify your specific make, model of SCSI controller, the current BIOS revision numbers, and part number (typically printed on BIOS chip).

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ATA Hard Disk Installation Troubleshooting Tips

ATA Hard Drive If your system hangs or locks up during the boot process after installing your new Maxtor Hard drive, either before or after setting the system BIOS, this indicates a jumper conflict with another device on the cable or a BIOS capacity barrier.

If this happens, please perform the following:

  1. Turn the system off.
  2. If the drive is on the cable with another device disconnect both devices from the cable. You will need to test the Maxtor drive as a “stand-alone unit” on the cable. Install a jumper on the cylinder limit / alternate capacity jumper, reconnect the ATA and power cables and restart the system.
  3. If the BIOS is set to AUTO-DETECT and the drive is now detecting without hanging the system, proceed with partitioning and formatting the drive with the MaxBlast software*. The device you removed from the cable in step 2 can now be reinstalled on the ATA cable. If the system continues to hang after reinstalling the second device, you will need to verify its jumper settings or place it as a stand-alone device on the secondary ATA port.
  4. If the system is still hanging after installation of the cylinder limit / alternate capacity jumper, you will need to try the user-definable option in the BIOS setup utility. Power the system off and disconnect the 40-pin ribbon cable from the drive (this will prevent the system from hanging while performing the next step).
  5. Restart the system and enter the BIOS setup utility, set the BIOS parameters to a User Definable Type with 1024 cylinders, 16 heads, 63 sectors, and set the LBA mode to normal or standard. Ignore the Write Pre Comp (WpCom) and Landing Zone (LZ) settings (they can be set to zero). Save settings, exit setup, and power system off.
  6. Reconnect the cables and power the system on. If the system no longer hangs, proceed with partitioning and formatting the drive with the MaxBlast software*.
  7. If you tried all the above steps and are still experiencing problems, the only options left are contacting your motherboard manufacturer for a BIOS Upgrade, or purchase an ATA controller card.
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What is Logical Block Addressing (LBA)?

Logical Block Addressing (LBA) is a mathematical scheme for addressing sectors, beginning at cylinder 0, head 0 and sector 1, which is equal to LBA 1. This scheme linearly maps the drive until the final physical sector is reached. LBA is efficient because it reduces some system overhead by not having to convert the operating system’s LBA to the BIOS CHS and then back to drive LBA.

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An Old IDE Drive May Not Work With A New IDE Drive?

Why is it that an Old IDE drive may not work with a New IDE drive?

The reason is the fact that many hard drive manufacturers were already making and selling drives before the IDE standard was clearly defined. Older IDE drives have problems functioning in dual-drive configurations. This scenario is more prevalent when the hard disk drives are from different manufacturers; in some cases, two drives may not function together at all. However, in rare circumstances even new drives will not work together.
Solution:

  • Separate the drives and have them on their own cable. Designate one drive as the Primary Master and the other as the Secondary Master.
  • Try not to jumper the drives as Cable Select. Have the drives jumpered as a “Master” drive.
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MS-DOS Compatibility Mode Issues

MS-DOS Compatibility Mode Issues The Performance tab in System Properties shows that one or more of the hard disks in your computer is using “MS-DOS Compatibility mode“. MS-DOS compatibility mode may be in use for either the file system or for virtual memory. You may also receive the following message: “Compatibility Mode Paging reduces overall system performance”.

This is not an operating system issue and it is not a hard disk drive error. MS-DOS Compatibility mode may be in use for any of the following reasons:

  • An ‘unsafe’ device driver, memory-resident program, or virus hooked the system interrupt (INT21h or INT13h) chain before Windows loaded.
  • The hard disk controller in your computer was not detected by Windows.
  • The hard disk controller was removed from the current configuration in Device Manager.
  • There is a resource conflict between the hard disk controller and another hardware device. The Windows protected-mode driver is missing or damaged.
  • The Windows 32-bit protected-mode disk drivers detected an unsupportable configuration or incompatible hardware.

Related Links:

  • Troubleshooting MS-DOS Compatibility Mode On Hard Disks
  • Large IDE Hard Disk May Run In Compatibility Mode
  • MS-DOS Compatibility Mode When Booting from Removable Drives
  • MS-DOS Compatibility Mode Problems with PCI-IDE Controllers
  • Windows Support for Large IDE Hard Disks
  • Packard Bell Legend Hard Disk Using MS-DOS Compatibility Mode
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