Is it normal for a 10,000 RPM Serial ATA or SCSI drive to run hot?

It is normal for a 10,000 RPM Serial ATA or SCSI drive to be hot when it is in operation. The reason is because the drive is rotating at an extremely fast rate, 10,000 rotations per minute. For example, while in operation, the temperature of a 10,000 RPM drive will be hotter than a 7200 RPM or 5400 RPM drive which rotates at a slower speed. Overheating can cause damage to a hard drive. Make sure that your system has adequate cooling fans.

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How To Select A Hard Disk Drive?

Hard drive specifications for computers are generally the easiest to understand. There are really only two numbers that are needed to know: size and speed.

All hard drive manufacturers and computer systems rate their drives in GB or gigabytes. This translates to the unformatted capacity of the drive in billion of bytes. Once the drive is formatted, you will actually have less than this number in drive space. This makes size comparison really easy to determine as the higher the number, the larger the drive. Some drives have now reached the terabyte size. Note that a terabyte from the manufacturers is one thousand gigabytes.

Most consumer desktop systems spin at a 7200rpm rate. A few high performance drives are even available with a 10000rpm spin rate. Overall though, the speeds will generally be 7200rpm.

IDE and Serial ATA

Not all computer manufacturers will list the type of interface used with the hard drive. For most people, the differences between the two are very minimal. The performance between the two interfaces is essentially identical at this point. The major difference really is the ease of installing the drives. Serial ATA drives have less cabling and configuration required to install a drive. IDE is often also referred to as ATA.

Most new computer systems will use the Serial ATA format. ATA is becoming less and less common.

What to Get?

Determining what type of hard drive you should get for in your computer depends really upon what type of tasks you will be using the computer for. Different tasks require various sizes of file storage as well as performance. Of course hard drive sizes have exploded in the past couple of years so most systems come with more space than a user will need. Below is a chart that lists some of the common computing tasks relating to what the minimum size and speed hard drive to look for in a system:

  • Word Processing: 250+ GB, 7200rpm
  • Web Surfing: 320+ GB, 7200rpm
  • Gaming: 500+ GB, 7200 rpm
  • Digital Music: 750+ GB, 7200 rpm
  • Graphics Editing: 750+ GB, 7200 rpm
  • Digital Video: 1TB+, 7200 rpm

These are just general guidelines considering the most common amounts of storage space that files and programs associated with these tasks take. With the current size and cost of hard drives for computer systems, it is easy to find drives of larger capacity than the numbers listed above for very little in cost.

RAID

RAID is something that has existed in the PC world for years but is now starting to make it into desktop PCs. RAID stands for redundant array of inexpensive disks. It is a method of using multiple hard drives for either performance, data reliability or both. What features and functions are determined by the RAID level, referred to typically by 0, 1, 5, 0+1, 1+0 or 10. Each of these has specific requirements for hardware and have different benefits and drawbacks.

Solid State Drives

Solid State Drives are a new form of storage that is designed to replace hard drives. Rather than a magnetic disk to store the data, the SSD uses a series of flash memory modules to store the data without any moving parts. This theoretically provides faster performance and higher reliability at the cost of lower capacities. These are still quite rare in desktops as they are generally too expensive and provide less overall storage space.

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Samsung Hard Disk Drive Data Recovery Partners

Samsung Hard Disk Drive Data Recovery For your reference, below is a list of data recovery service providers that can open your Samsung HDD product and (if connected through the link below) provide a seal or proof of data recovery that will not void your Samsung HDD limited warranty.

Samsung Hard Disk Data recovery partners:

1. CBL data recovery technologies

At CBL, They provide data recovery services for failed hard drives in laptops, desktop computers, data servers, RAID arrays, tapes and all other data storage media. Recommended by major manufacturers, CBL’s hard drive recovery services are ‘warranty-safe’ and backed by our ‘No Data, No Charge Guarantee’.

CBL’s Data Recovery Service Advantages:

  • Free Evaluation With Written Quote
  • 24/7/365 Customer Service
  • 100% Customer Privacy and Confidentiality
  • Worldwide Data Recovery Service Coverage
  • Discount Price

2.  Ontrack Data Recovery

Samsung have partnered with Ontrack Data Recovery, the world leader in data recovery services, to offer you:

Ontrack Data Recovery can offer you:

  • Affordable solutions
  • Report showing recoverable files – before you pay
  • $100 instant rebate
  • 100% guaranteed price quotes – no hidden charges
  • Additional 10% discount
  • Professional support – before, during and after the recovery

3. RECOVERY LABS

With 3,000+ new SATISFIED CUSTOMERS every year, Recovery Labs provides you with DEMONSTRATED SUCCESS RATES of over 90%, on top of FREE LISTING REPORTS.

RECOVERY LABS’ Data Recovery Service Advantages:

  • Discount 20%(up to 40%) in data recovery.
  • Free of charge door to door delivery service.
  • Free of charge diagnosis and quotation.
  • If you are not completely satisfied with your recovery, you will not be billed.
  • Continuous customized support all along a 24/7 process.
  • ISO 9000:2001 certified Data recovery and Secure Data Deletion.
  • A dedicated laboratory equipped with a Class 100 Clean Room.

4. MYUNG INFORMATION TECHNOLOGIES.,Ltd

Who shall be a company working for happiness of customers and a company working condition rather than excellence data recovery company.

MIT can offer you:

  • Discount in data recovery.
  • Free of charge diagnosis and quote.
  • If you are not completely satisfied with your recovery, you will not be billed.
  • ISO 9000:2001 certified Data recovery and Secure Data Deletion.
  • A dedicated laboratory equipped with a Class 100 Clean Room.

Note: SAMSUNG IS NOT LIABLE IN ANY WAY FOR LOSS OF DATA WRITTEN TO OR SAVED ON ANY SAMSUNG HDD PRODUCT, OR FOR ANY DATA RECOVERY OR ATTEMPTED DATA RECOVERY.

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2 Ways To Backup Your Laptop Data

Backup Laptop Data Creating a backup of any Windows Vista computer, including a laptop, is a safety measure in case the hard drive fails. Backups can be accomplished using several options, but the most convenient way to save data is either on a network drive or by burning the files to a CD-ROM or DVD disk. These two methods create full backups that are easily retrieved after a hard drive failure.

Backup laptop data to a Network Drive

  • Right-click the “My Computer” on the desktop and select “Map Network Drive.” Select the drive letter in the drop-down box labeled “Drive.” In the text box labeled “Folder,” click the “Browse” button and select the location of the network computer and folder. Once you’ve entered the information, click the “Finish” button.
  • Double-click the “My Computer” icon on the desktop and you’ll see the newly mapped drive. Double-click this icon and an Explorer window opens. Leave this window open.
  • Double-click the “My Computer” icon again to open a second Explorer window. Navigate to a location of the files you wish to back up. Highlight these files with the mouse and drag and drop them to the opened Explorer window from step 2.
  • Continue copying files to the mapped drive until you’ve copied all the applications and documents. Close both Explorer windows when finished

Backup laptop data to a CD-ROM Disk

  • Insert a blank CD-ROM disk into the drive. Windows automatically opens a new dialog window. Select “Open writable CD directory using Explorer” from the options and click “OK.” You may need several CD-ROMs to backup your hard drive. If you use more than one CD-ROM, these steps need to be repeated.
  • Double-click the “My Computer” icon on the desktop. Navigate to the location of the files you wish to back up to the CD-ROM.
  • Highlight each file and drag and drop them to the opened Explorer window from step 1. Once you have copied all the files, click the “Write to CD” button.
  • Wait a few minutes while the CD-ROM burner copies the files to the CD-ROM. This may take several minutes. You know when the process is complete when the CD-ROM drive door opens. Remove the CD-ROM backup and store it in a safe place.
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General Knowledge Of Magnetic Tape

History of Magnetic Tape & Magnetic Disks

Magnetic tape and magnetic disk media are used for data storage.They have developed and changed over the years, getting smaller while holding more information.

As a rule, size of media has moved from being enormous and very inefficient, to tiny and ultra-efficient. We have seen magnetic tape with a 2-inch width being replaced by micro-miniature disks holding hundreds of times the capacity and with much more redundancy.

Magnetic tape and disks have been used to store all manner of material, from raw data to music and video. They were found to be an efficient and convenient way of storage, well-purposed for analog and digital content. In fact, the transition from analog to digital was made easy by magnetic storage.

A magnetic tape must be rewound. A disk needs rapid navigation to leverage the content quickly, and this is why disks have quickly become the media of choice. In spite of this, IBM ensured that tape rewind distance be minimized by a return to the middle of the tape.

Magnetic media will constantly move from large static arrays to smaller replaceable and redundant arrays. Tape is rapidly losing its usefulness.

The first magnetic tapes were loaded on open reels and needed rewinding. There were also tapes in cartridges that required no rewinding. However, this gave way to disk, which was easier to manipulate and not subject to jamming and breaking.

Use of Magnetic Tape in Computers

Floppy disks use magnets to store data, as do most hard drives. The earliest form of disk storage involved magnetic tape on reels. These early disk drives retrieved data more slowly than modern disk drives. Magnetic tape drives still see use even in the most modern of Information Technology departments. The relatively low cost of magnetic tape systems means that IT departments save money by using magnetic computer tape drives.

Function

Magnetic tape systems store large amounts of data cheaply. Tape systems come in reel-to-reel formats similar to the ones movie projectors use and in formats that look like audio cassette tapes. Backup of large amounts of data is the primary use for magnetic tape systems.

Access Times

Tape drives write data onto a magnetic computer tape in sequential order. When someone needs to get data off of the drive, the system must seek the exact data the person looks for. Unlike a hard drive or a disk drive where multiple read/write heads allow the drive to find the requested data quickly, a tape drive can only read one portion of a tape at a time.

Cassettes Hold More Data

Reel to reel drives take up more space than the cassette models, but typically hold less information. The packaging for magnetic tape indicates how much information a tape can hold. Magnetic tape, like floppy disks has a density. Higher density tape allows a drive to store more data in smaller sections of tape. The BPI rating determines how many bits a single inch of tape can hold. BPI stands for “bits per inch.”

Backup Frequency

Because of the amount of time it takes to read and write from tape drives, most businesses using this system back up their data once a day and a back up the entire system once per week. The backup process takes several hours and almost always occurs after the close of business.

Where Each Type Gets Used

Older computer networks use reel to reel systems to back up the data. Newer computer networks use drives that more closely resemble audio cassettes. Computers have not run programs off tape drives since the 1980s. Floppy and hard disks were more efficient ways of accessing programs. The newer technology of flash drives allows for an extremely portable form of data storage. Magnetic computer tape may eventually fall into disfavor.

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Hard Drive Storage Vs Magnetic Tape

Hard drive storage is quite different from magnetic tape, though both of them are usually used for backup solutions. Both technologies operate on the same basic principles, which have been in use for over 60 years. The benefits and pitfalls of each make them best suited to different situations, however.

Basics of Magnetic Storage

On any magnetic storage medium, information is encoded into binary, then recorded by setting the polarity of many tiny regions on the media. This pattern of positives and negatives is a relatively resilient form of non-volatile memory and forms the basis for the majority of digital information storage. The size of the regions are only limited by the technology of the read and write mechanisms, and they have become much smaller in recent years. This allows more data to fit in the same space, which means more storage on hard drives and tapes without changing their physical dimensions.

Hard Drives

A hard drive operates like a group of record players stacked on top of each other. Several platters spin on a common spindle, and an arm moves to place read/write devices–the heads, analogous to turntable cartridges–over specific parts of each platter to read or change polarities of portions (sectors) of the platter.

The platter is typically made of glass or a non-magnetic alloy, coated with a thin layer of a ferromagnetic material. The platter is spun at very high speeds (up to 10,000 rpm), and the common arm moves to give the heads access to almost every part of the platter.
Unfortunately, the mechanical nature of hard drives makes them prone to failure, and data loss is not uncommon.

Tape Drives

Digital tape has been in use for over 50 years, and it remains a very common storage solution. Modern tape solutions use interchangeable tape cartridges in a fixed tape drive and often use a mechanical loader to automate cartridge switching.

Like a hard drive, positive and negative charges are written to a magnetized medium. In a digital ape, that medium is a half-inch wide magnetized ribbon. Blocks of data are stored in contiguous regions on the tape, but finding the desired region to read data back can take a lot of winding. Tape drives wind backward and forward automatically to find the requested data, but wait times can still be upward of 60 seconds. Modern tape drives can deliver 80 megabytes per second once transfer begins, however.

Digital tape is the most inexpensive mass storage medium, and for this reason it is still in widespread use for mass data operations. It is also less prone to mechanical failure and data loss than hard drives, but the extreme access time is a major issue with many implementations.

Common Uses: Hard Drives

Hard drives have the advantage of fast data seek times, and though the cost per byte is not as low as that of digital tapes, it is low enough for many purposes. Hard disks are most commonly used as the primary storage for computers, but they are also often used as backup media. The failure rate of hard drives is too high however, for a single drive to serve as an adequate failsafe. Many organizations connect multiple hard drives together in a RAID array for redundancy, or simply keep a second hard drive as a backup of their backup.
Modern hard drives are available as large as 2 terabytes, enough for many backup needs. This is an economical data storage solution for most users, but not necessarily a good long term one.

Common Uses: Tape Drives

Tape drives are the most inexpensive way to store massive amounts of data. Though individual tapes do not reach beyond the 2 terabytes offered by hard drive storage, they are significantly less expensive, more durable and often support spanning data across multiple tapes for extremely large files. Tapes still offer the most failure-resistant long-term backup solution available, particularly for large quantities of data.

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Types of Laptop Hard Drives

Your laptop computer’s hard drive is where it stores all of your data. Everything from your pictures from last year’s vacation and favorite MP3s to last year’s tax returns are all stored on some sort of hard drive. If you have a laptop computer, there are a few different hard drive options for you to choose from, each offering its own unique benefits.

1.8″ Hard Drives

The 1.8″ hard drives are designed much like 2.5″ drives, only smaller. The compact drives are typically used in smaller notebook computers or netbooks. Some companies also use the drives for storage in MP3 players and PDAs. Due to their small size, 1.8″ drives are typically not found with storage capacities over 80GB.

2.5″ Hard Drives

The 2.5″ hard drives are the type of hard drives typically used in most laptop computers. The hard drives come in varying storage capacity sizes and come built into most computers, including popular companies such as Apple, Dell, HP and Toshiba. The 2.5″ hard drives have a motor, which determines how fast you are able to read and write data to them. The fastest 2.5″ drives available run 7200 RPM (revolutions per minute). Other options include 5400 RPM and 4200 RPM drives.

Firewire Hard Drive

A firewire hard drive is an external hard drive that connects to your computer through its firewire port. External firewire drives can be purchased in sizes ranging from just a few GB to several TB and can be used to transfer data from your laptop computer to any other computers you may have in your home or office.

USB Hard Drive

USB hard drives are external hard drives created much like firewire drives that are designed to give you portable storage for your laptop as well as any other computers that you may have. USB hard drives connect to your computer through its USB port and can be used to save data much like you would save data to your traditional hard drive.

Soild-State Hard Drives (SSD)

Solid state drives are one of the newest types of drives used in laptop computers. Unlike other hard drives that have moving parts, solid state drives don’t have any parts that move. Since they have no moving parts, SSD laptops typically run much cooler than laptops using traditional drives. SSD drives are also better able to handle wear and tear (and dropping) than their traditional counterparts. SSD drives are typically used in netbooks and other smaller laptops. Laptops using SSD drives are typically much more expensive than traditional laptops due to the high cost of creating a drive. A 16GB SSD drive on the market is roughly the same cost as a 160GB traditional drive.

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Solid-State Hard Drive

What is Solid-State Hard Drive?

A solid-state hard drive (SSD) is a data storage device that uses solid-state memory to store persistent data. An SSD emulates a hard disk drive interface, thus easily replacing it in most applications. An SSD using SRAM or DRAM (instead of flash memory) is often called a RAM-drive, not to be confused with a RAM disk.

The original usage of the term solid-state (from solid-state physics) refers to the use of semiconductor devices rather than electron tubes, but in this context, has been adopted to distinguish solid-state electronics from electromechanical devices as well. With no moving parts, solid-state drives are less fragile than hard disks and are also silent (unless a cooling fan is used); as there are no mechanical delays, they usually enjoy low access time and latency.

Features

A solid-state hard drive (SSD) is a drive that has no moving parts and is therefore virtually silent in operation. SSDs can achieve this by using semiconductors to store memory instead of a magnetic surface like traditional hard drives. Although commonly recognizable as thumb drives or travel drives, there are also larger-capacity SSDs that can be used as main boot drives. Solid-state drives also allow for accelerated access to files and applications, allowing for increased overall performance for a computer.

Comparison to Hard Disk Drives

Hard disk drives (HDD) are bulkier and slower than SSDs. This is because the HDDs have moving parts that need to start spinning to access information. Although the time it takes for access may not be long at all, a SSD provides nearly instant data access. The time difference can be especially notable during startup.
Hard disk drives are more prone to failure than SSDs. Dust can get into the drive, or the spinning part can become faulty. Because SSDs can be designed to be airtight and because there are no moving parts, SSDs are not prone to these problems.
As of 2009, the cost of solid-state drives was high. HDDs with 10 times the capacity of solid-state drives could be purchased for a fraction of the cost.

Benefits to Laptops

One of the main benefits for SSDs is its application in laptops. The physical size of SSDs is smaller than HDDs. Also, the SSD’s faster memory access means faster overall performance. The result is a more portable, compact laptop that does not necessarily sacrifice performance.

Misconceptions

Because of the SSD’s nearly instant data access, there is a conception that the drive would cause the computer to be more efficient not only in terms of data access, but also in terms of energy consumption. Although the drive itself may be more efficient than a hard disk drive, the bottleneck that a computer experiences when pulling or writing to a HDD is removed with a SSD. The result is that the computer is able to process information quicker, causing other components such as the processor to be more active. Thus, although drive efficiency may improve in the future, in 2009, there is not a clear result as to whether the drives produce energy savings.

Speculation

Although in 2009 solid-state drives are expensive and limited by capacity, as with other drives, that will change. Hard disk drives used to be about $1 for every gigabyte of capacity. Currently, there are some 1 terabyte drives for less than $100. In the same way, as production costs drop and sales rise, the cost of a SSD will start to fall. Likewise, as manufacturers make better drives, capacity will increase. In the future, most computers may be using SSDs.

How Do Solid-State Hard Drives Work?

  1. Unlike magnetic hard drives, solid state hard drives have no moving parts and do not rely on magnetic fields to store data. Because they use electrical current, rather than motors and magnets, to store data, they can access data noiselessly and with less power consumption. Solid state drives are also not subject to the same physical damage from impacts or large magnetic forces, making them suitable for mobile computers.
  2. Solid state hard drives use a series of transistors, pieces of silicone and semiconductors to transfer the electrical current. Each piece is microscopic and can be affected by the transfer of a few electrons. Like all data storage, solid state drives use binary, a series of 1s and 0s, to represent data. A 0 is represented by a transistor that cannot accept an electrical current, while a 1 is represented by one that allows the flow of electricity.
  3. A blank drive, or a blank section of the drive, is denoted by all 1s. All transistors in this section will allow the free flow of current. When data is recorded, voltage is applied to one piece of silicone, known as the control gate. This process transfers electrons to another piece, the floating gate. When the floating gate is filled with electrons, current will not pass through it and the drive reads it as a 0.
  4. As you write or delete data from the drive, the information is converted by the program to binary data. This is sent to the drive’s writing center, where it is converted to electrical currents and used to realign the transistors. To read data, the read center of the drive sends a current through the portion that holds the data to be read and returns the sequence of 1s and 0s. This sequence is sent to the program and presented as information you can read.
  5. The writing process of solid state drives offers several benefits, such as the ability to use the drive while in motion, but the technology is subject to limitations. Most notably, each transistor can only be written to a certain number of times before it will no longer function. Each drive employs advanced methods, known as wear leveling, to prevent a particular section of the drive from premature wear. Even with wear leveling, solid state drives eventually need to be replaced as sections become unwritable.
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Samsung Auto Backup FAQS

Q.Samsung Auto Backup FAQS What is Samsung Auto Backup?
A.
Samsung Auto Backup is Bundled software that performs a backup of the PC data to Samsung External Hard Drive. Through the Real-Time Backup or Scheduled Backup, the data can be backed up safely to Samsung External Hard Drive.

When the backed up data are damaged due to a system error or user’s mistake, they can be checked/recovered through the Integrity Check. Also the original data that was stored in the PC can be conveniently recovered when damaged or lost.

Q. Cannot install Samsung Auto Backup.
A.
Check the system you want to install Samsung Auto Backup on meets the minimum system requirements specified in this manual.

Q. How do I perform a manual backup?
A.
Select the backup source and click the “Backup” button on the icon bar. If you are in real-time mode (Auto Run), select “Setup” “Real-Time Backup” from the menu and deselect “Auto Run”.

Q. When I open a backed up file on the backup device, a message is displayed saying the file format is incorrect, or a jumbled file is displayed.
A. The “Compress files” option has been checked in the Backup Settings. The files were backed up using compression. Therefore, the files on the backup device have been compressed/password-protected. Accordingly, when you open the compressed/password-protected file, a message appears saying that the file has an error or the file format is incorrect. To open a compressed/password-protected file, first you need to restore the file using Samsung Auto Backup. For details about how to restore files, refer to “Restoring Backed up Data” in the “Using Samsung Auto Backup” section.

Q. Can I specify more than one destinations as Backup Device and back up the data to these destinations at the same time?
A.
Samsung Auto Backup does not support simultaneous backup to multiple backup devices.

Q. I selected the “Compress files during backup” option and performed a backup. However, only selected files are compressed instead of all files.
A.
Check if some files in the backup source were already backed up. Only files backed up after setting the “Compress” option are compressed. Therefore, the backup data may contain both compressed files as well as uncompressed files.

Q. I’d like to change the backup device. What should I do?
A.
Select “Change backup device” from the “Backup device” submenu of the “Setup” menu, and specify the new backup device.

Q. I formatted the computer and reinstalled Windows. How can I restore backed up data stored on another device?
A. First, you need to reinstall Samsung Auto Backup. Then, run Samsung Auto Backup and select the device that contains the backed up data as the backup device. By doing so, you should be able to use the backup data as before.

Q. Can I connect the Samsung external hard disc containing the backup data to other computers and restore the data? What should I do?
A. Connect the Samsung external hard disc to the computer, and install Samsung Auto Backup. Then run Samsung Auto Backup and select the backup folder of the Samsung external hard disc as the backup destination. In this way you should be able to use and restore the backup data

Q. How do I set a scheduled backup?
A.
There are two different ways to perform scheduled backups. Select “Backup Schedule” in the “Settings Information” window in the lower part of the Samsung Auto Backup window and add a new backup schedule. You can also add your backup schedule in the “Set Schedule” window of the “Set task options” menu.

Q. How do I check the results of a backup, restore, or delete operation?
A. After the backup, restore, or delete operation completes, you can check its results in the task log under “Settings Information” in the lower part of the Samsung Auto Backup window.

Q. I selected the C drive as the backup source. But the backup has failed and the backup log indicates that the program has failed to back up several files.
A. System files in the Windows operating system cannot be accessed for backup. Therefore, these files are not backed up.

Q. I installed and backed up an application. After deleting the application due to a problem, I restored the application from the backup file. But I cannot run the application for some reason. What’s the problem?
A.
Every application has a specific environment for it to be executed in. Samsung Auto Backup is a program that backs up data files. Accordingly, though the files of the application were backed up, the environment for running the application was not backed up. This is why you can’t run the application.

Samsung Auto Backup Free Download (Size : 38.2 MB)

Note: The Samsung Auto Backup program operates only with a Samsung External Hard Drive

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Tips For Start A Computer Repair Business

Tips For Start A Computer Repair Business Have you spent countless hours learning how to work on computers? If you have, maybe starting a computer repair business is your destiny. Computer repair businesses can be started with a small amount of capital. While the thought of a low cost business start – up is appealing, computer repair business owners must be experts at troubleshooting software issues, managing business affairs, delivering exceptional customer service and time management.

Step 1: Get certified. Certification is not a requirement to perform computer repairs. However, being certified adds to business credibility. Many customers that come into your computer repair business will not inquire about the certification of you or your staff. However, business clients will often want proof that your small business is competent.

Step 2: Pick a name for the business. The name should state what you do. For example, business names like Computer Doctor or McKinley Computer Repair Shop inform potential customers about your services.

Step 3: Determine your target market. A target market consists of people who are potential customers. Knowing this information allows you to market your services directly to the people that need them. You may choose to pursue business clients or you may decide to market services to the general public.

Step 4: Select business location. Consider your target market. If your customers will be primarily businesses, a location in the city around other businesses would be an ideal location for your computer repair business. However, if your customer base will be homeowners, you may decide to operate out of your home and make service calls when customers contact you.

Step 5: Set repair rates. Determine the hourly labor rates that will be charged for repairs. Shop rates are charged when customers bring hardware to the business location. Field rates are charged when computer repair technicians go to businesses or homes to make repairs. In general, shop rates are lower than field rates.

Step 6: Get business license. Go to your local city hall or courthouse and complete the necessary paper work. You may be charged a small fee.

Step 7: Open the business and begin promoting your computer repair services. Advertise in the local newspaper, on the radio and in any other media that reaches your target market.

Step 8: Treat customers well. Address any customer concerns quickly. Be honest with customers. Do not avoid them when unforeseen problems occur. Doing so will cause you to get a bad reputation.

Prior to setting repair rates, check competitors price list. 🙂

Charging customers for an entire hour of service when only a few minutes are spent repairing minor issues will result in developing a bad reputation and losing customers. 🙂

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