Seagate Community Forum Closed

October 28th, 2015 Comments off

Dear Seagate Community User, We did want to inform you that the Seagate Community forums were permanently taken down on October 7, 2015.  All posts and discussions will be inaccessible. For any future Support questions, please utilize our other support offerings found at Regards, Seagate Customer Technical Support


Email Support

Get your questions answered by submitting an email case.

Contact Seagate

Get contact numbers for product support and sales. …

Spooky Storage Savings for Seagate Drives

October 13th, 2015 Comments off

Spooky Storage Savings for Seagate Drives1. Backup Plus Fast Portable Drive

The Seagate® Backup Plus Fast Portable Drive performs at up to 2× the speed of other portable hard drives, delivering some of the fastest data transfer speeds—up to 220MB/s.

The highest capacity 2.5-inch portable hard drive on the market Share files between PCs and Macs Tough, metal design for everywhere portability The Seagate Mobile Backup app allows you to back up your content directly…
Categories: Storage News Tags: ,

Solid State Hybrid Drives take game play to a whole new level

June 26th, 2015 Comments off

SSHD, the speed you want, the capacity you need. All in one drive. BOOT FASTER. LOAD FASTER. SHOOT FASTER.

Size matters

No need to sacrifice capacity for performance.

Up to 4TB capacity means more room for all your games Integrated NAND Flash for top performance Download, store and stream everything in your digital library Richer gaming, killer price

Get SSD-like performance and hard drive capacity at a great price.


Samsung Hard Drive PCB Circuit Boards

June 10th, 2015 Comments off

Samsung Hard drives that do not spin up after the power has been supplied can be diagnosed as PCB failure. Because data recovery service is very expensive, sometimes we would prefer to swap PCB ourselves.

To find a matching replacement PCB, you should find out the PCB number which is etched on the PCB(begin with BF41-), see the following image:

Samsung Hard Drive PCB Circuit Boards SAMSUNG PCB BF41-00332A SAMSUNG…

How to clean corrosive spots on HDD PCB

June 3rd, 2015 Comments off

How to do if you find some corrosive spots on the hard drive PCB board, as the below photo:

clean corrosive spots on HDD PCB








The spots can be easily cleaned by a rubber.…

Categories: Hard Disk PCB Boards Tags:

Western Digital Controller Board burnt

June 3rd, 2015 Comments off

Question: I have a Western Digital 1TB hard disk -32MB cache, details are:

Model: WD10EADS-11M2B2 Date: April 2010 Control Board Number: 2060-701640-007 REV A

I am referring to the number that is etched on the board and not the one printed on the paper sticker on the board.

Problem: The drive is currently not usable because a chip in Controller Board (SMOOTH Motor controller) is burnt and the drive is …

Seagate File Recovery Software

May 25th, 2015 Comments off

Data recovery can be a daunting process, especially when you’re just trying to recover a few files you accidentally deleted or that a virus corrupted. Try seagate risk-free trial from the comfort of your own home. You can find out whether or not the software works at a much lower cost than traditional data recovery service, without having to ship away your device.

Of course, not all data loss issues …

How to fix hard drive by swapping the PCB board?

April 26th, 2015 Comments off

1. First, we should judge the HDD’s problem was caused by PCB or not?

HDD can’t spin up. Either no sound or a short, quiet tickling sound can be heard. A burning smell can be sensed coming from the HDD or PCB. Burned components on the PCB. The HDD be connected to wrong power supply. PCB’s interface damaged.

If your HDD has the above symptoms, you can swap PCB to …

How to find drive’s serial number & model number in MacOS X

March 24th, 2015 Comments off
Choose the Apple from the menu. Choose About this Mac. Choose More Info… Choose the drive type: Serial ATA Highlight the appropriate drive listed under the bus. Below you will see the model and serial number of the highlighted drive.

How to find drive’s serial number & model number in MacOS X

Frequently asked questions:

Can I update the firmware on my hard drive if it is installed in a Mac?

Yes. However, it must be an Intel-based Mac (i.e. MacPro and …

Set drive size with SeaTools for DOS

March 17th, 2015 Comments off

Some motherboard BIOSes limit your internal drive’s capacity. SeaTools for DOS can reset the capacity.

The ability to "Set Capacity" is a feature in SeaTools for DOS that will instruct the selected hard drive to report a size smaller than its true capacity during boot. The feature allows older systems with a BIOS limitation to boot with the drive in the system instead of locking up or freezing during the …