Tag Archives: intel raid controller

Intel RAID Controller Troubleshooting Guide: Overview

Intel Raid Controller In the unlikely event you encounter issues, this guide will help you troubleshoot and identify possible problem areas. If you are unable to resolve a problem using this guide, please follow these steps:

1. Visit http://support.intel.com/support/motherboards/server and choose the model of the RAID controller you are using. This site will contain the latest information of known issues and solutions.

2. If you are unable to resolve the issue, send an …

Intel RAID Controller: unable to complete the firmware update

I am unable to complete the firmware update; I get a message that the firmware is intact or the system hangs during when entering StorCon

As the BIOS on server boards and RAID controllers are updated, it is possible that some combinations of RAID controller BIOS and server board BIOS do not work together so that updating RAID controller firmware through the normal update process is not possible. A firmware …

Intel RAID Controller: How do I update the firmware?

Firmware can be updated through StorCon. StorCon can be activated a number of ways, including through XROM during POST by pressing <Ctrl> <G> when prompted. Complete instructions for each update method are included in the hardware guide for the RAID controller.

Refer to the resource CD that accompanied the product or to the support website listed above.

A short list of steps to update the firmware using the XROM method …

Intel RAID Controller Troubleshooting Guide: My RAID controller has an issue not addressed above

Check the following: • Update the firmware files to the latest version. The files required depend of the server board, but may include BIOS, BMC, FRUSDR, HSC. Clear the CMOS upon completing any updates. Update the RAID controller to the latest version of firmware. Update files can be downloaded from http://support.intel.com/support/motherboards/server.

• Download and apply the latest drivers used for your installation. These drivers may include video, network adapter, SCSI, …

Intel RAID Controller Troubleshooting Guide: Some of my hard drives show up during POST and some do not

Drives not showing up in post can be caused by a variety of problems. Please check the following:

• Are you using the latest BIOS and firmware for the server board and the latest firmware for the RAID card?

• System memory limitations limit the number and size of option ROMs that can be used in the system. If you place too many adapters in the system, or the ROMs …